Quick answers to common questions.

Frequently Asked Questions

Find helpful information about our services, memberships, and how concierge care works.

A concierge doctor offers personalized, direct medical care with priority access and no waiting rooms.

You can book online through our site by selecting “Book a House Call” and completing the form with payment.

We currently serve Manhattan Beach, South Bay, Newport Beach, and surrounding Orange County areas.

We do not bill insurance directly, but we can provide a superbill you can submit to your provider.

Each plan includes a set number of visits, unlimited messaging, prescription refills, and discounts on wellness products.

Same-day or next-day appointments are usually available for both house calls and telemedicine.

Yes, Gold and Executive memberships include advanced lab testing like biomarker panels and hormone assessments.

Yes, memberships are billed monthly and can be canceled with 30 days' notice.

Executive members receive expedited access to top specialists as part of their plan.

You’ll connect with a provider via secure video—perfect for primary or urgent care from home.